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MRO

  • MRO
  • MRO

MRO Service

From Maintenance to Repair and Operation!
PANASIA Life Cycle Service

MRO is PANASIA’s one-stop solution for Maintenance, Repair, and Operation.
We provide proactive inspections and replacement of essential consumables
to ensure stable system performance.

Customer convenience and product safety are our top priorities.
Through regular after-sales service, we help improve performance and
reduce operating costs.

Support
integration of
post-management
services

PANASIA’s One-Stop Solution
  • Easy and convenient
    management
  • Cost reduction through
    proactive maintenance
  • Safe and reliable
    operation
  • Regulatory compliance
    (IMO, VGP Rule)

Proactive Maintenance

We provide proactive maintenance services that minimize unexpected issues through early diagnostics and preventive measures.

- Calibration & On-board condition survey

Shipowners no longer need to manage numerous complex sensors one by one, and maintenance schedules can be adjusted immediately when required.

PANASIA’s MRO service performs regular onboard visits to inspect vessels and proactively diagnose components
that require attention. After each visit, we provide a detailed report with the necessary information, supporting
efficient vessel operation through data-based insights. Through this MRO service, customers can significantly reduce both management costs and time.

- Sensor Calibration
Cycle
  • Scrubber
    Every 2 years
  • BWTS
    Every 1 year

- Key Point

  • Check-up
    Service
  • Inspection result
    Report
  • Schedule
    Management
  • Save
    Cost
  • Save
    Time

- Marine Satellite Control System

This solution provides real-time monitoring,
management, and diagnostics of PANASIA equipment
(BWTS and Scrubber) installed onboard vessels.

The system collects operational data through satellite communication and
generates user-friendly reports based on the collected information,
enabling efficient equipment operation. Through customized ICT
(Information Communication Technology) services, it supports real-time
status monitoring and contributes to the efficient operation of customer
vessels, playing a key role in building a smart-ship ecosystem.

Go to Pan-MSCS
  • Vessel Monitoring
    Real-time monitoring of connected equipment status and operational data
  • Equipment Diagnostics
    Condition analysis and recommended solutions for identified issues
  • Spare Parts
    Predictive notifications for expected replacement parts through big-data analysis
  • Reports
    Periodic reports on equipment status, alarms, operation logs, and sampling data

- E-learning Program

PANASIA’s MRO service provides a product training
program that can be accessed anytime and anywhere.

The program can be purchased separately, and a certificate is issued upon completion of the IBT course—an effective way to demonstrate crew familiarity with the equipment. PANASIA’s training services are available both online and offline.
Crew members can watch video lessons using a tablet PC or laptop, and hands-on training is also available at the PANASIA Training Center.

Go to E-learning Program
  • CBT (Computer-Based Training)
    A training program that can be
    executed without an internet
    connection, suitable for offshore or
    limited-network environments.
  • IBT (Internet-Based Training)
    A web-browser training program
    accessible via an internet
    connection.
  • Preparation for Vessel Inspection
    After completing the self-assessment questions provided at the end of each
    chapter—designed to track learning progress and evaluate understanding—
    trainees can obtain PANASIA’s type-specific IBT Training Certificate.
  • Training
    Certificate

- Remote Video Service Pan-Hawk

Smart and efficient maintenance is enabled through
HD-quality video streaming for vessel operations.

Pan-Hawk™ optimizes satellite communication via the S-Link software,
delivering high-quality video communication services.
This allows vessels to reliably receive a wide range of shore-based support
services from anywhere in the world.

Go to Pan-Hawk™ View Pan-Hawk™ Features

- Applications

  • Internal & External Meetings
    Used as a communication platform for internal discussions or coordination between shipowners and operation teams.
  • Training Platform
    Real-time onboard visuals enable crew training and simulation-based exercises.
  • Multi-Party Video Connection
    When equipment issues occur, up to five participants—including various makers—can join a video call simultaneously for immediate problem-solving.
  • Intra-Company Communication
    Ensures smooth communication between the shipyard’s dry-dock teams and newbuilding departments, even while the vessel is at berth.

- Onboard Operational Features

  • Noise Cancelling
    Ensures clear and seamless communication even in high-noise environments through advanced noise-cancelling technology.
  • Real-Time Annotation
    Allows screen sharing and collaborative writing during calls, with the ability to add notes directly on captured images.
  • 3D AR Manual
    Visualizes maintenance procedures using 3D AR, enabling anyone to follow step-by-step instructions intuitively.
- AI-Based Fault Diagnosis

PANASIA operates a next-generation fault diagnosis system powered by artificial intelligence (AI) to maximize the stability and efficiency of vessel operations.
The system analyzes real-time operational data from critical equipment, enabling early detection of abnormal signs and supporting predictive maintenance.
This approach enhances operational efficiency while simultaneously reducing maintenance costs.

- 24/7 Service Support

With a global support network operating 24/7 year-round, we respond to urgent situations anytime, anywhere.

MRO Service Package

Category Basic Plus Premium
Sensor Calibration
Condition Audit
Service Kits (Scrubber only)
Onboard Training
Software for Crew Training (CBT, IBT)
Service Report
Pan-MSCS™ - Vessel Monitoring
- Product Diagnostics
- Spare part
- PSC Response
Added Maintenance Task
Pan-Hawk™ Remote Trouble Shooting System

Benefits

Service Operation Process

*A cancellation fee may be applied if you terminate the service during the contract period.

MRO Contact